Privacy Policy
Privacy Policy
Intel Surfaces Privacy Policy
Effective Date: 12/01/2025
Intel Surfaces (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and users through robust customer information protection strategies.
This Privacy Policy explains how we collect, use, store, and protect customer information to ensure data privacy.
1. Information We Collect
We may collect personal information including, but not limited to:
- Name
- Address
- Email address
- Phone number
- Order information and history
- Product inquiries and service requests
Information is collected when customers place orders, request services, submit inquiries, register for product support, or communicate with us.
2. How We Use Customer Information
Customer information is used solely for legitimate Intel Surfaces business purposes, including:
- Customer service and support
- Responding to product questions and inquiries
- Order processing and order-related communication
- Warranty support and documentation
- Providing care, maintenance, and use guides
- Sending important product notifications, including recalls or safety information
- Communicating product announcements, updates, or new product information
3. No Sale or Sharing of Personal Information
Intel Surfaces does not sell, rent, trade, or share customer personal information with any third party for marketing, advertising, or unrelated purposes. Information will only be used internally or as required to fulfill customer requests, provide services, or comply with applicable laws and regulations.
4. Communication Methods
We may contact customers by:
- Phone
- Text message
These communications may include service updates, product updates, recall notifications, care/use information, and new product announcements.
5. Legal Compliance & Record Retention
Customer information may be retained as required by applicable federal, state, or local laws, regulatory requirements, or business documentation needs.
6. Opt-Out Policy
Customers may opt-out of non-essential communications at any time by contacting Intel Surfaces through any of the following:
- Website inquiry form
- Phone
- Text message
- USPS mail
Please allow up to 30 business days for opt-out requests to be processed. Note: Customers may still receive legally required or safety-related communications (including product recall notifications), even if they opt out of general communications.
7. Security of Information
We take reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, misuse, or disclosure, ensuring customer information protection.
8. Changes to This Privacy Policy
Intel Surfaces reserves the right to update or modify this Privacy Policy as needed to comply with legal or business requirements. Any updates will be posted with an updated effective date.
9. Contact Information
For privacy questions, concerns, or opt-out requests, please contact:
By Mail: Intel Surfaces at 134 Jefferson Street, Stamford, CT 06902, USA
By Phone: (844) 446-8355